If the GoRave receiver is powered on but not producing sound, check the LED indicator. If LED indicator is dim amber or dim green:
The Audio Receiver is waiting to receive a signal from an Audio Sender.
Select and insert an Audio Sender into a device, open an entertainment app and press play to transmit sound to the Receiver.
When you hear your audio, press and hold the Connect button for 3 seconds to save that Audio Sender to the Favorites List. The LED status indicator will turn bright green.
Use The GoRave App to confirm that the Audio Sender you are using is connected.
Other possibilities – can’t hear any audio:
Are the loudspeakers correctly connected to the AR5 Audio Receiver?
Are the speaker wires securely connected in the terminal blocks?
Are the terminal blocks securely connected in the speakers and the AR5?
Are the positive (+) and negative (-) connections the same at both ends of the speaker wire?
Example: you have a two-conductor speaker wire with black and red wires inside. If your black wire is connected to “negative” on one end, is should be connected to “negative” on the other end.
Is the volume on the device set too low?
Is your device (smartphone, tablet, laptop or desktop) on mute?
Unmute or increase the volume on your device.
Is the GoRave app running?
Apple devices with the older 30-pin connection must run the GoRave volume-control app to play audio.
Try restarting the app (closing the app on your device and then opening it again).
Is your mobile device further than 40 feet (12.2 meters) away?
Bring the transmitting device closer to the AR5 Audio Receiver.
Is another device transmitting at low volume from another Audio Sender?
Disconnect the first Audio Sender and start playback with the second.
Press the Connect button 6 times to clear the Favorites List and reset volume settings in the AR5.
Is the device with the Audio Sender turned on?
Is audio actually playing on your device?
Start playback of audio on your device.
Do you have more than one AR5 Audio Receiver installed in your space?
Is your audio playing from speakers connected to the other Audio Receiver?
Use the GoRave app on your smartphone or tablet device and increase the volume of the muted AR5 so that you can hear audio playing on both speakers.