How to connect a Q Gateway to a group of controllers to use the Levven app to control and automate those devices.
Locate Blue Pairing Plate
New homes installed with Levven controllers throughout the home should have a blue access wallplate like the one below with a controller installed behind the plate.
If you do not have a controller behind this plate please contact your builder to fix this issue. In the meantime, you can locate any controller (typically installed behind a light fixture) to continue with the pairing process.
|Blue access wallplate||Example Controller|
Pair Q Gateway with Controller
Near the blue access wallplate, plug in the Q Gateway to power.
You do not need an ethernet connection at this point to pair.
|Once the light is steady green on the Q Gateway, press and release the blue access wallplate's pairing button with a small tool or pen.|
|Press and release the Q Gateway's v-shaped pairing button. Both the Q and the controller should be flashing red/green.|
Press and release the controller's pairing button again behind the blue access wallplate to confirm the pairing. The LEDs on both the Q Gateway and the controller will flash green and then return to steady green.
Your Q Gateway is now in the same group as your controllers and is ready to be connected to wifi. 🎉
If the pairing buttons are not pressed within 60 seconds, the pairing session will timeout and the LEDs will return to steady green.
Did something go wrong?
|LEDs don't flash green/red||
|Can't find the blue access wallplate||Contact your electrician or builder who installed Levven in your home to ensure they put one in.|