Factory reset your Levven Q Gateway to restore its original settings when troubleshooting or moving out of your home
How to factory reset the Levven Q Gateway to its original settings
- Press and hold the v-shaped ‘Pair’ button on the face of the Q Gateway for 10 seconds.
- Release the button when the LED flashes red
- The network group information has been cleared
Regroup a Levven Q Gateway
After factory resetting the gateway, it will no longer be assigned to the home's controllers. In order to pair it back in the group, follow these instructions:
Pair a Q Gateway with a Group of Controllers
Connecting My Levven Account to the Cloud