Levven Q
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      I need to reset my Levven Q.

      Factory reset your Levven Q Gateway to restore its original settings when troubleshooting or moving out of your home

      How to factory reset the Levven Q Gateway to its original settings

      1. Press and hold the v-shaped ‘Pair’ button on the face of the Q Gateway for 10 seconds.
      2. Release the button when the LED flashes red
      3. The network group information has been cleared

      levven-q-press-and-hold-pair-button-label-text

      Regroup a Levven Q Gateway

      After factory resetting the gateway, it will no longer be assigned to the home's controllers. In order to pair it back in the group, follow these instructions:

      Pair a Q Gateway with a Group of Controllers

      Connecting My Levven Account to the Cloud