I need to reset my Levven Q.

Factory reset your Levven Q Gateway to restore its original settings when troubleshooting or moving out of your home

How to factory reset the Levven Q Gateway to its original settings

  1. Press and hold the v-shaped ‘Pair’ button on the face of the Q Gateway for 10 seconds.
  2. Release the button when the LED flashes red
  3. The network group information has been cleared


Regroup a Levven Q Gateway

After factory resetting the gateway, it will no longer be assigned to the home's controllers. In order to pair it back in the group, follow these instructions:

Pair a Q Gateway with a Group of Controllers

Connecting My Levven Account to the Cloud