My switch won’t pair to a controller.

If you are having problems pairing your switch to a controller, check the following:

  1. Review the How to Pair a Switch to a Controller video (1:55).
    Levven Switches Pair With Controllers
  2. Make sure you have wired the controller correctly. If the controller’s LED indicator is not lit red or green, then the controller does not have power.
  3. Make sure you squeeze and quickly release (under one second) both ends of the switch when the controller is in the pairing mode (flashing green).
  4. If you are pairing a switch to more than one controller, make sure the controllers have been grouped together. Review the How to Group Levven Controllers knowledgebase article for information about controller groups.
If your switch and controller are still not pairing, please contact our support team.