Connecting your Q Gateway to your router enables access to your devices from the Levven app.
If you have not paired your Q Gateway with your group of controllers, please do so before continuing with this step.
Connection and Setup
Plug your Q Gateway's power supply into an outlet near your wifi router and then plug the provided ethernet cable into the Q and router.
Placing your Q Gateway in a centrally located area of the home will ensure that all controllers are not too far away and will improve communication with the system.
Do not plug your Q Gateway into a network switch or a wireless mesh node.
The amber and green lights on the side of the ethernet port will flash to show that Q is receiving an internet connection.
If you do not see the green and amber LEDs, try plugging into a different port on your router or call your internet service provider to ensure your internet is working properly.
The Q Gateway will begin booting up and looking for all of your controllers in your home. During this process, your Q Gateway will flash blue. Once it is finished, it will hold a steady green light.
Connect via the Levven App
You can access your Levven System on the go by linking your Q Gateway to the cloud.
The videos below provide a more detailed walkthrough of setting up your Q Gateway and mobile app. If you need further support please feel free to reach out to our support team.